Cubegon.com is an online platform that provides interactive and personalized learning solutions for students of various grades and subjects. We are committed to delivering high-quality and engaging educational content and services to our customers. However, we understand that sometimes you may not be satisfied with your purchase or experience on our website. Therefore, we have a refund policy that allows you to request a refund under certain conditions and circumstances.

How to request a refund?

If you want to request a refund, you need to contact our customer support team via email at support@cubegon.com or via phone at +91 7973027142 within 7 days of your purchase. You need to provide the following information in your request:

•  Your name and email address

•  Your order number and date of purchase

•  The reason for requesting a refund

•  Any proof or evidence to support your request

Our customer support team will review your request and get back to you within 48 hours. If your request is approved, we will process your refund within 7 days of approval. If your request is denied, we will inform you of the reason and provide you with an alternative solution.

When are you eligible for a refund?

You are eligible for a refund if:

•  You have purchased a subscription plan or a course on our website and have not accessed or used any of the content or features of the plan or course.

•  You have purchased a live session or a tutoring service on our website and have not attended or received the session or service.

•  You have purchased a product or service on our website that is defective, damaged, or not as described.

When are you not eligible for a refund?

You are not eligible for a refund if:

•  You have purchased a subscription plan or a course on our website and have accessed or used any of the content or features of the plan or course.

•  You have purchased a live session or a tutoring service on our website and have attended or received the session or service.

•  You have purchased a product or service on our website that is not defective, damaged, or not as described.

•  You have violated any of the terms and conditions of our website.

What is the mode of refund?

We will issue your refund in the same mode of payment that you used to make your purchase. For example, if you paid by credit card, we will refund your credit card. If you paid by PayPal, we will refund your PayPal account.

What is the contact information for refund queries?

If you have any questions or queries regarding our refund policy, you can contact us at:

Email: support@cubegon.com

Phone: +91 7973027142

Address: 29/1- Mall Road, Ludhiana 141001 Punjab (India)

We hope that you enjoy learning with Cubegon.com and we appreciate your feedback and suggestions. Thank you for choosing us as your online learning partner.